Frequently Asked Questions

Everything you need to know about the hybrid revolution in cookware.

What makes HexClad cookware 'hybrid'?

HexClad features a patented laser-etched hexagon design that combines the durability of stainless steel with the easy-release properties of a non-stick surface, allowing you to sear like steel and clean up like non-stick.

Are HexClad pans metal utensil safe?

Yes, our unique laser-etched surface is scratch-resistant and designed to withstand the use of metal spatulas, whisks, and spoons without damaging the non-stick valleys.

Is the cookware dishwasher and oven safe?

Absolutely. All HexClad cookware is dishwasher safe for easy cleanup and oven safe up to 500°F. Our tempered glass lids are oven safe up to 400°F.

What is your shipping policy?

We offer free standard shipping on all orders within the contiguous United States. Orders typically process within 1-2 business days and arrive within 5-7 business days.

Do you offer a warranty on your products?

We stand behind our quality with a Lifetime Warranty that covers any manufacturer defects in materials or workmanship under normal household use.

What is your return policy?

We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.